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Dress Code Clothing Return Instructions.


Not happy with your order? Send it back for a refund or exchange. Here's how:

Send all the items you'd like to return back to:

Dress Code
Attn Returns/Exchanges
2636 E Broadway Blvd
Tucson, AZ 85716
USA

Include a note in your package with the following information:

  1. Order Number (This should be in your email)

  2. Reason for return (eg. too small, didn't like it)

  3. Your contact information, including phone number, email and shipping address.

  4. Whether you'd like a refund or exchange

    • If you'd like an exchange, please list the product sku, size and color if applicable you'd like instead. We'll ship the exchange back to you for free as long as your in the beautiful USA. For international customers, we recommend sending your item back for a refund and placing a new order for the correct item.

    • If you'd prefer a refund, refunds are issued back to the same method you used when placing your order. Shipping charges are non-refundable. In the case that you were not charged for shipping, $5 will be deducted from your refund.

Special Notes: We recommend you obtain a tracking number from the shipping company whenever sending items back to Dress Code. Dress Code is not responsible for packages lost or damaged in transit for return packages.

How to Qualify.


Extended Holiday Returns: Orders placed on November and December 2017 can be returned up till Jan 30th 2018.

In short, return what you don't like within 30 days and make sure to keep them looking brand new. It's that easy. Here are the details.

  • Returns must be made within 30 days of receiving your package.

  • Products that have been worn or washed cannot be returned.

  • All products must be in original new condition and must be returned with original packaging and/or tags.

  • Shoes must be returned with original shoe box. When packaging a return for shoes, please do not stick tape or labels directly on the shoe box.

  • Products that do not meet these qualifications will be refused or be charged a re-stocking fee.

 

Defects.


All products sold by Dresscodeclothing.com are authentic and carefully examined prior to shipment of the order. However on rare occasions, a bad fish slips past us. If you happen to receive a defective item, call or email us immediately. We will help have it switched out for a replacement. Please remember that defects must be reported within 7 days of receipt of shipment.





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